About this site

Section 75 Claim Helper is an information resource for UK consumers who want to make a Section 75 claim against their credit card provider. We publish a free eligibility checker, a comprehensive guide to the law, and a £6.99 claim pack with template letters and step-by-step guidance.

What we are

• An information service covering Section 75 of the Consumer Credit Act 1974.
• A provider of template letters and guides for consumers who want to handle their own claims.
• A plain-English resource for people who have been failed by a retailer and do not know where to start.

What we are not

• Not a claims management company. We do not handle claims on your behalf, communicate with your bank on your behalf, or take a cut of any refund you receive. If a site or service offers to "handle your Section 75 claim for you" in exchange for a percentage of the payout, that is a claims management company and it requires FCA authorisation. We are not that.
• Not a solicitor or law firm. The content on this site is general information, not legal advice for your specific circumstances. For complex disputes or large sums, consult a consumer law solicitor.
• Not affiliated with any bank or credit card provider. We receive no fees from banks. Where we earn affiliate commission from credit card recommendations, we disclose this clearly on the relevant page.

How we make money

We charge £6.99 for the claim pack. We also earn affiliate commission when readers apply for credit cards via our links; we only include affiliate links to products we would recommend on their merits, and we disclose the relationship on every page where affiliate links appear.

We do not display advertising. We do not sell your data. We do not refer readers to claims management companies.

Accuracy and updates

We aim to keep this site current with Financial Ombudsman Service decisions, legislative changes, and significant UK business failures. The master guide is reviewed quarterly. Trigger event pages are published within 48 hours of a business failure being confirmed and updated as new information becomes available.

If you spot an error, an out-of-date reference, or a business failure we have not covered, please contact us.